Shipping-Items will ship via USPS within 48 hours of purchase, if you have specific requests or want to add insurance to your order please let me know and we will take care of it. All items come packaged and ready for gift giving.
Returns/Exchanges- Please take the time to read all listings thoroughly, I include measurements in the listings so that you can ensure the piece will be the size and scale you expect when it arrives. I cannot accept returns on items because you "thought it would be bigger/smaller/different in person". I'm a one woman show, and every dollar that comes in is invested almost immediately into more materials to make more jewelry, because of this, refunds can be a considerable issue for me. Consider all sales to be final, no refunds will be issued. Of course I want you to be happy with your purchase, and if you are truly unsatisfied with the piece you received I will be happy to give you a credit toward a new piece of jewelry of your choice.
Damages/Repairs- Please be careful with your jewelry, it is a work of art! It's meant to be loved and worn over a lifetime, but I am not responsible for damages due to mistreatment of the jewelry. This means if it has a stone in it, and you drop it and the stone breaks, I will not be able to fix this for you. If there is some kind of damage due to craftsmanship I will of course repair or replace it. These situations are few and far between and need to be taken on a case by case basis, please reach out to me and we will find a solution. In the event that you need to send something back to me, it must be packaged safely and correctly to ensure that there is no damage during shipping. This means it needs to be wrapped carefully and put int a box, not a padded envelope.
ETC-I am open to accepting layaway for certain items, if you have your eye on something and feel like it may be easier for you to make it work in multiple payments, send me an email. Layaway is usually broken into two or three even payments, and is spread over an agreed upon time frame. I'd love for you to have a piece of my work, so don't hesitate to reach out and we can discuss options.